New Care Coordination Centre to Transform Care Delivery in British Columbia

Photo courtesy of Advent Health Mission Control (Orlando, FL)

Hospital News reports that Providence has partnered with GE HealthCare to develop and deploy the Care Coordination Centre and GE HealthCare Command Center technology for St. Paul’s Hospital, Mount Saint Joseph Hospital and Holy Family Hospital and eventually at the new St. Paul’s Hospital when it opens in 2027.

The new Care Coordination Centre will support staff by streamlining the thousands of steps and decisions happening daily as patients arrive, are admitted, have tests, treatments or surgery, receive care and are discharged home or to their communities. Actionable insights allow caregivers who work at the bedside to spend more time delivering patient care and less on coordinating care. This provides a better experience for both patients and providers.

“The provincial government’s investment into the new St. Paul’s Hospital and the digitization of health care will ensure more people benefit from the best patient outcomes,” said Adrian Dix, Minister of Health. “We have a huge opportunity in front of us to put this data to work for the betterment of patients and health care staff alike. By using real-time, predictive data, care teams at Providence can transform care and deliver clinical excellence in B.C.”

The Care Coordination Centre analytics will also suggest what is likely to happen in the coming hours and days, so teams can spot potential issues and intervene preemptively.

“The software will allow us to monitor what is currently happening inside the hospital, and intelligently predict what’s likely to happen, so staff can respond proactively,” explains Stephanie Hood, program manager for IT Innovation with the New St. Paul’s Hospital Project Team. “We expect this new software to help us improve the patient and staff experience alike, and it will also result in better patient flow and increased data visibility.”